Frequently asked questions

Menly is online software for restaurants, cafés and snack bars, built for Morocco: a digital menu shared by QR code, ordering from the table, a till, an app for servers, team management and performance dashboards — in a single tool.

Restaurants with table service, cafés, snack bars and fast food outlets, and groups that run several locations. Each one chooses the modules it needs.

Yes: create your account and prepare your restaurant and your menu with no commitment. To publish your menu, you need an active plan. You can also try our demo menus on the Demo page.

Yes. The customer menu is designed for phones, so is the Menly Floor app, and the management dashboard can be used on a phone, tablet or computer.

Not for your customers: the menu opens in their browser. For your team, Menly Register and Menly Floor can be installed from the browser if you wish, and the till is also available as an app for Windows and macOS.

No. A tablet or a computer is enough for Menly Register. A thermal printer, a cash drawer or a customer display can be added with the desktop app.

Yes, depending on your plan: the main menu, an evening menu, a Ramadan menu… Only one menu is active at a time, and you switch from one to another in one tap.

Yes. Give a dish a promotional price: the customer sees the new price and the old one, struck through.

Mark it unavailable: it can no longer be ordered. You choose, per menu, whether unavailable dishes stay visible.

Yes: a set menu has its own price and photo, and is made of fixed dishes or a choice per category.

Yes, from the Standard plan: create option groups (cooking, sauce, size…) with a minimum, a maximum and an optional extra charge, and attach them to your dishes and set menus.

Yes. Choose from five themes depending on your plan, and adjust the colors, the navigation between categories and what is shown (photos, descriptions, contact details).

Each table has its QR code. The customer scans it with their phone camera: your restaurant's menu opens, and Menly knows which table it is.

Yes. The QR code leads to your restaurant, not to an image of your menu: your changes appear the next time the menu loads, with no reprinting.

Yes. Create “takeaway” QR codes for the counter or the window: the customer orders takeaway and gives their name.

From Tables & QR: download a QR code as a PNG, or print an A4 sheet with all your tables, each table's name under its code.

The customer, a server or the till creates the order. The team accepts it, sends it to the kitchen, marks it ready then served, and the till takes payment. Every step is timestamped.

In Menly Register, in the Menly Floor app and on the Orders page of the management dashboard, which updates automatically.

Yes. Menly Register and Menly Floor receive new orders and customer requests live, with a sound notification in Menly Floor.

Yes. Ordering is turned on or off for the restaurant and for each menu, separately for dine-in and takeaway. It is only possible during an open service.

Yes, from the menu opened with their table's QR code: call a server, ask for water, cutlery or the bill.

Yes. All the phones that scan a table's QR code share the same cart, updated live.

Not today: the customer pays at the restaurant, and the payment is recorded in Menly Register.

No. Menly handles dine-in and takeaway orders; delivery and reservations are not part of the product today.

In the browser of a tablet or a computer, as an app installed from the browser, or as a desktop app for Windows and macOS.

With the desktop app: ESC/POS thermal printers on the network, serial or installed on the computer, 58 or 80 mm paper. In the browser, the receipt goes through the system print dialog.

No. Menly needs an internet connection; the till warns you if the connection is lost.

Cash (with change calculation), card, mobile payment and other. Card payment is made on your usual terminal.

Each cashier opens their till with an opening float and closes it at the end of the service: Menly summarizes orders, revenue, amounts by payment method, refunds and expected cash.

The servers' app on their phone: tables, order taking, sending to the kitchen, customer requests, table changes and the bill. It is included from the Pro plan.

Yes. Invite each member by email and give them a position — manager, server, cashier, chef… — and their permissions follow from it. The number of members depends on your plan.

Yes, from the Pro plan: start from an existing position, adjust its permissions and its discount cap, and assign it to your members.

Yes: to certain restaurants, to certain floor spaces, and permission by permission.

Yes, on every plan. An organization brings together all your restaurants; each keeps its menu, floor, languages, figures — and its own subscription.

Each restaurant has its own subscription, at its plan's price — 199 DH/month/restaurant for a restaurant on Pro. Changing one restaurant's plan leaves the others as they are. For a group, chain or franchise, the Business plan is on quote.

With the restaurant switcher, at the top of the management dashboard. Each member only sees the restaurants they have access to.

Yes. Add Arabic to your languages and translate your dishes: the menu is then displayed right to left. Menly itself can be used in French, English and Arabic.

Those of your customers: you add your menu languages in the restaurant settings and choose the default language.

No. You enter your translations, so you stay in control of every word on your menu.

Starter, Standard and Pro, each per restaurant, and Business, on quote, for groups, chains and franchises. Prices and details are on the Pricing page.

Contact us on WhatsApp: we discuss your needs and activate your plan in your dashboard.

Yes. Each plan is available monthly or yearly.

Yes, at any time: contact us and we adjust your plan.

Menly warns you when you try to create the item over the limit and tells you which plan allows it. What already exists is kept.

Accounts are verified by email, passwords are encrypted, sign-in attempts are limited, and every action is checked against the member's permissions.

Your orders, your products and your team's data can be exported to CSV from the performance section, from the Pro plan.

Revenue, orders, average ticket, best sellers, peak hours, channels, team and service times, depending on your plan, calculated from your real orders.

Our team answers you on WhatsApp. Priority support is included from the Pro plan.

On WhatsApp, from the Contact page: we answer your questions, show you the product and activate your plan.